Accessibility Statement
Last updated: 31 August 2026
Our commitment
matcheur.com should be usable by everyone, including people with disabilities: keyboard navigation, screen readers, contrast, text resizing.
We do not claim to be there yet. This page states where we actually stand, what still needs fixing, and how to tell us about it.
The standard we work towards
We use the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as our reference.
It is a working target, not a certified level of conformance: the site has not been through an accessibility audit to date, and we would rather say so than display a conformance claim nothing supports.
What is in place today
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A structured page hierarchy — headings, lists, content regions — so the meaning of a page survives without seeing it.
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A high-contrast design: light text on a dark background across the site.
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Text that can be resized through browser settings without loss of content.
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A site available in French and English, with the language declared on every page.
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Alternative text on part of the images that carry information.
What is not in place yet — our known limitations
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Our interactive modules (the racquet configurator, the Understand page) rely on charts, sliders and cards whose text equivalents are incomplete. The numbers are shown on screen, but a screen reader will not render them faithfully.
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Not every image has written alternative text yet, particularly on product pages and older articles.
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The PDF documents we make available are not all tagged for assisted reading.
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We offer neither a high-contrast mode nor an accessibility overlay. That is deliberate: we would rather fix the site itself than layer a tool on top of a flaw.
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Some parts are not ours: the site runs on the Wix platform and uses third-party services (payment, booking) whose code is not fully under our control.
Reporting a barrier
If a page, a module or a document remains inaccessible to you, tell us through the contact form. Mention the page, what you were trying to do, and the hardware or software you use if you know it.
We reply within five working days. When a fix takes time, we pass the information on another way — and if it concerns an order, we take it with you by other means.
Updates
This statement is reviewed whenever the site changes significantly. The limitations listed above are open work, not a settled state.
